Contact Support

We are currently answering enquiries within expected response times:

EXPECTED RESPONSE TIME: 24 - 48 hours

Before contacting us please visit our troubleshooting pages as you can find most solutions here!

If you do need to contact us, the quickest way is using our contact form below. During peak times it make take slightly longer for us to respond. We apologise for any inconvenience and really appreciate your patience at this time. Please refrain from sending multiple emails, we will respond to all emails, as quickly as possible.

Last updated: 02/10/2017 09:40

Have a sales enquiry?

If you have an enquiry about your existing sales order with us or need help placing an order on our store please click here to visit our store contact page.

Contact Bestway UK Support

If you are in the UK and have a warranty claim or need assistance with your item please use the form below. The more information you provide us the quicker we will be able to resolve your issue.

If you are from outside of the UK please click here for support in your country.

  • Allowed file extensions to upload: jpg,jpeg,png,gif,JPG,JPEG,PNG,GIF

  • Allowed file extensions to upload: jpg,jpeg,png,gif,JPG,JPEG,PNG,GIF

  • Allowed file extensions to upload: jpg,jpeg,png,gif,JPG,JPEG,PNG,GIF

* Required Fields

Proof of purchase: This needs to show, original retailer, full date of purchase, item purchased or price paid

Alternatively please write to us:

Bestway After Sales UK
1 Sabre Close
Heathfield Industrial Estate
Newton Abbot
Devon
TQ12 6TW