We are currently experiencing high levels of customer contact, so we are slightly behind on our normal response times. Before contacting us please visit our troubleshooting pages as you can find most solutions here!
If you do need to contact us, the quickest way is using our contact form below. We apologise for any inconvenience and really appreciate your patience at this time. Please refrain from sending multiple emails, we will respond to all emails, as quickly as possible.
EXPECTED RESPONSE TIME: 72 - 90 hours
† Proof of purchase: This needs to show, original retailer, full date of purchase, item purchased or price paid
If you are unable to complete the online enquiry form and need to speak to an Bestway After Sales advisor please call 0345 576 0116 Mon-Fri, 9am-5pm (including public holidays). Alternatively please write to us:
Bestway After Sales UK
1 Sabre Close
Heathfield Industrial Estate