Contact Support

Sorry, we're really busy!

We are currently experiencing high levels of customer contact, so we are slightly behind on our normal response times. Before contacting us please visit our troubleshooting pages as you can find most solutions here!

If you do need to contact us, the quickest way is using our contact form below. We apologise for any inconvenience and really appreciate your patience at this time. Please refrain from sending multiple emails, we will respond to all emails, as quickly as possible.

EXPECTED RESPONSE TIME: 72 - 90 hours

Have a sales enquiry?

If you have an enquiry about your existing sales order with us or need help placing an order on our store please click here to visit our store contact page.

Contact Bestway UK Support

If you are in the UK and have a warranty claim or need assistance with your item please use the form below. The more information you provide us the quicker we will be able to resolve your issue.

If you are from outside of the UK please click here for support in your country.

  • Allowed file extensions to upload: jpg, jpeg, png, gif

  • Allowed file extensions to upload: jpg, jpeg, png, gif

  • Allowed file extensions to upload: jpg, jpeg, png, gif

* Required Fields

Proof of purchase: This needs to show, original retailer, full date of purchase, item purchased or price paid

If you are unable to complete the online enquiry form and need to speak to an Bestway After Sales advisor please call 0345 576 0116 Mon-Fri, 9am-5pm (including public holidays). Alternatively please write to us:

Bestway After Sales UK
1 Sabre Close
Heathfield Industrial Estate
Newton Abbot
Devon
TQ12 6TW